Privacy policy

Last updated 28 September 2026

1. Who we are

SezExim runs this website and the app. In this policy, "we" means SezExim. "You" means anyone who uses this website or the app.

The website and the app are for businesses. They are not meant for anyone under 18.

For any question about your data, email us at info@sezexim.com.

2. What data we collect

When you submit your details on the signup form:

  • your name, your SEZ unit name, your work email and your mobile number;
  • the time you agreed, and which versions of the notice, the Terms of Service and this policy you saw.

When we open an account for you:

  • your name and email address, which you use to sign in;
  • your company details and the KYC documents you send us by email.

When you use the app:

  • the filing data you enter or scan: supplier details, invoices, items, values and GST details;
  • a record of each AI scan: the time, the user, the result, the file type, file size and page count.

Technical data:

  • your IP address, which our spam check uses when you submit the signup form;
  • technical logs of the app's requests and errors, which we use to keep the app working and to fix problems;
  • the cookies listed in section 6.

3. Invoices you upload for AI scan

When you scan an invoice, we send the file to our AI provider, which reads it and sends the data back to us. We do not store the invoice file. We keep only the data read from it, in your draft, so you can check it and file it.

4. Why we use your data

  • to verify your SEZ unit and contact you about KYC documents;
  • to create your account and let you sign in;
  • to make your filing drafts and the files you upload on ICEGATE;
  • to count the scan credits you use;
  • to stop spam and misuse, and to find and fix problems in the app;
  • to improve the app's performance and add new features;
  • to meet our duties under the law.

We do not sell your data. We do not use it for advertising.

5. Who we share your data with

We share data only with the companies that help us run the service:

  • a database and sign-in provider, which stores your data;
  • a hosting provider, which runs this website and the spam check;
  • an AI provider, which reads the invoices you upload for AI scan.

These companies may store or process data outside India. We may also share data when the law requires it.

6. Cookies

  • Sign-in cookies keep you signed in to the app.
  • A signup cookie shows your reference number after you submit the signup form. It is deleted after 30 minutes.
  • The spam check on the signup form may set its own cookies.

We do not use advertising or tracking cookies.

7. How long we keep your data

  • Signup requests: 12 months after the request is closed, whether it is approved, rejected or withdrawn. Then we delete it.
  • Account and filing data: while your account is active. After deactivation, we store your data for 6 months, after which all data is deleted.

8. Your rights

Under India's Digital Personal Data Protection Act, 2023, you can ask us to:

  • tell you what data we hold about you;
  • correct data that is wrong;
  • delete your data, when the law allows it;
  • withdraw your consent, including withdrawing a signup request.

Email info@sezexim.com to do any of these, or to make a complaint. If you are not happy with our answer, you can complain to the Data Protection Board of India.

9. How we protect your data

All data travels over encrypted connections. Each company can see only its own data in the app. Only staff who need your data to help you can see it.

10. Changes to this policy

When we change this policy, we publish a new version with a new number and date, and ask you to read it before you keep using the app. See also our Terms of Service.